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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zack Wolf

December 11, 2025

5  out of  5
rating by Zack Wolf
"Mikayla was amazing, and very relatable, very informative and pleasant to work with."
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Kimberly Cobb

December 11, 2025

5  out of  5
rating by Kimberly Cobb
"My Agent was very knowledgeable and helpful. listened to my concerns. the rates were right for me. and just all-around great service."
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OverTheRoad

December 10, 2025

5  out of  5
rating by OverTheRoad
"Susan was awesome made my insurance process easy and understanding.Thanks Susan"
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Breshey Melton

December 9, 2025

5  out of  5
rating by Breshey Melton
"Susan Kincaid Was great! She made everything so easy, and she was super nice, and she was very efficient. So happy that I switched back to State Farm. She made this experience great!"
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Ajdin Malkic

December 9, 2025

5  out of  5
rating by Ajdin Malkic
"I worked with Susan, and she was really professional explaining different options. Highly recommend. Thanks for saving the day!"
We responded:
"Ajdin, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Mike"
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Pete Hill

December 8, 2025

5  out of  5
rating by Pete Hill
"Mary was fantastic lowered my rate, got much better service and better rate! Thank you"
We responded:
"Pete, this is great to hear! We appreciate you and your business. - Mike"
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crystal hill

December 8, 2025

5  out of  5
rating by crystal hill
"Mary was fantastic and I highly recommend! She took care of me and my son! Great service, great personality 100% recommend!!!"
We responded:
"Crystal, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Mike"
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Gray Biddle

December 5, 2025

5  out of  5
rating by Gray Biddle
"Amazing experience!! Micaela was extremely helpful and responsive. I was able to connect with her immediately and all my issues were solved promptly! Really happy to have switched my policy to Mike Burton State Farm. No more waiting for hours on hold with other companies!"
We responded:
"Gray, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Mike"
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Dell Rio

December 4, 2025

5  out of  5
rating by Dell Rio
"Micaela Was very helpful with me getting my car insurance policy,she was very polite and patient and answered all my concerns,i really appreciate her."
We responded:
"Dell, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Mike"
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JasmineBlue

December 4, 2025

5  out of  5
rating by JasmineBlue
"I worked with Mary to set up my renter's insurance policy. She was very kind, patient, and attentive to what i needed and my questions. The experience overall was much simpler and straightforward than I initially expected."
We responded:
"Jasmine, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Mike "
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Lori Palczynski

December 3, 2025

5  out of  5
rating by Lori Palczynski
"Great prices, excellent agents, ( especially Angie). Love this company!"
We responded:
"Lori, this is great to hear! We appreciate it. - Mike "
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Samreen Ahmed

November 26, 2025

5  out of  5
rating by Samreen Ahmed
"Susan Kincaid!!! Is my person! She made everything so easy to understand and went over things to make sure i was satisfied! It was lovely taking to her and getting work done at the some time, great customer service! Excited for my time with state farm 😊"
We responded:
"Samreen, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Mike"
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Jocelyn Blitch

November 26, 2025

5  out of  5
rating by Jocelyn Blitch
"I called to add my fiancée onto my insurance as he had TERRIBLE experiences with Progressive. Anastasia was absolutely amazing and made the whole process smooth, quick, and simple. She even remembered my daughter’s name and wished up a Happy Thanksgiving! He’s now paying less than half the rate he was paying at Progressive, for even better coverage. I highly recommend this office for all insurance types, as I have condo insurance through them as well."
We responded:
"Jocelyn, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Mike"
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Emilian Taranu

November 25, 2025

5  out of  5
rating by Emilian Taranu
"I will only say a few words: I wish every insurance company provides this level of service. Micaela set up the bar so high that it will be long, if ever, before someone else will match it. State Farm:,you have a treasure in Micaela!"
We responded:
"Emilian, yhis made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Mike"
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Morgan Taylor

November 25, 2025

5  out of  5
rating by Morgan Taylor
"I just experienced the most wonderful interaction with a State Farm customer representative. Micaela Baez Is helpful and personable, thank you for your help!"
We responded:
"Morgan, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Mike"
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Momager Montanez

November 21, 2025

5  out of  5
rating by Momager Montanez
"Mary did such a wonderful job assisting me helping me find the right insurance requirements I needed to be able to drive and feel safe while doing it! She was very helpful and kind ."
We responded:
"Momager, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Mike"
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Muhammad Asad Ullah Khalid

November 18, 2025

5  out of  5
rating by Muhammad Asad Ullah Khalid
"Commendable customer service. Looking forward to a good policy period with them."
We responded:
"Muhammad, thank you so much for the five stars. We appreciate you and your business! - Mike"
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Amber Snodgrass

November 17, 2025

5  out of  5
rating by Amber Snodgrass
"Easy, professional, right to the point."
We responded:
"Amber, thank you for taking the time to leave us a five star review! - Mike"
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nicole klare

November 12, 2025

5  out of  5
rating by nicole klare
"Micaela, was a great a great help. She told me about the discounts and helped me sign up for a renters insurance policy when I had only planned on changing car insurance. She was really positive and I enjoyed our chat. Thank you Micaela!"
We responded:
"Nicole, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Mike"
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Allen Jones

November 10, 2025

5  out of  5
rating by Allen Jones
"I had the absolute pleasure of working with Susan Kincaid, and I can’t say enough good things about her! She helped me get an amazing deal on my car insurance, and the whole experience felt effortless and genuine. From the moment we spoke, I could feel her warm, caring energy — it’s like she radiates light and love. Susan isn’t just an insurance agent; she’s someone who truly cares about helping people. Her passion for what she does shines through in every conversation. She took the time to understand my needs and made me feel completely supported and valued. If you’re looking for someone who combines professionalism, kindness, and real human connection, I highly recommend Susan Kincaid. She’s a rare gem in this industry!"
We responded:
"Allen, this made our day! We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Mike"
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Brenda Perry

November 7, 2025

5  out of  5
rating by Brenda Perry
"I spoke with Mary. She was very detailed in explaining the coverages to me and gave me a great quote. I will definitely recommend her to family and friends."
We responded:
"Brenda, thank you for sharing this awesome feedback about Mary's service. The best compliment my team and I can get is being recommended to others! - Mike"
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Charles windfield

November 6, 2025

5  out of  5
rating by Charles windfield
"Mary is very good at her job she knows it well in and out .made everything very easy and very polite thanks😁"
We responded:
"Charles, thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Mike "
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Rachel Kordelewski

November 6, 2025

5  out of  5
rating by Rachel Kordelewski
"Micaela was GREAT!!! We went from way to high to acceptable..lol"
We responded:
"Rachel, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Mike"
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F Tapia

October 30, 2025

5  out of  5
rating by F Tapia
"Mary was my agent helping me, she is simple to talk to, explain everything in a great manner, over all best experiences I've had with insurance companies , 💯 % recommended!!!"
We responded:
"Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Mike"
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Tyler Schussman

October 27, 2025

5  out of  5
rating by Tyler Schussman
"Mary was very helpful, she got me my quote in a timely matter and explained what each part of the quote was would highly recommend anyone looking for insurance through state farm to ask for mary"
We responded:
"Tyler, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Mike"